Hi, I’m Ilana -
Your Ops & Systems Strategist

Ilana, a smiling white woman with curly brown hair standing outdoors in a park during fall, wearing a blue dress with white polka dots.

I help purpose-driven entrepreneurs go from scattered systems to streamlined operations by optimizing processes, automating workflows, untangling their data, and modernizing business systems.

You lead. I’ll fix the workflows, untangle the data, and modernize the backend so your business runs without bottlenecks.

Work with Me

Project Management

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Operations

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Client Success

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Project Management • Operations • Client Success •

You didn’t build your business to get buried in broken systems.

You’re the Visionary — But Right Now You’re Also…

  • The project manager, CRM tech, ops lead, and client success manager

  • Drowning in clunky tools and duplicated work

  • Unsure which platform holds what — or if the data is even reliable

  • Tired of leading a business built on duct tape and to-do lists

10 Essential Automations to Streamline Your Small Business
Work Smarter, Not harder. 
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Sound familiar?

  • I help entrepreneurs and small businesses optimize processes, automate their workflows, and modernize their business systems so they can scale without burnout or mess.

  • With over 10 years of experience in operations, data management, and executive support, I specialize in modernizing the backend of growing businesses.

  • Whether you're launching a new offer, hiring your first team member, or prepping for scale, I make sure your systems are working smarter, not harder.

Ilana, a white woman with curly hair wearing pink sunglasses and a light green dress with lace details and sleeves, standing outdoors next to colorful orange and yellow flowers on a sunny day.

About Me

I'm Ilana — part data detective, part systems strategist, and 100% behind-the-scenes problem solver.

With over a decade of experience spanning school operations, data management, executive support, and business systems, Ilana specializes in building workflows, automations, and teams that allow founders to scale without burnout. I bring clarity, structure, and execution to businesses that are ready to grow but bogged down by duct-taped systems. Whether it’s cleaning up a CRM, automating onboarding, or building dashboards that make sense at a glance, I make sure your systems work smarter, not harder.

A cancer survivor, queer professional, and advocate, I bring lived experience, empathy, and sharp problem-solving skills into every proejct. My mission is to help both individuals and organizations thrive through smarter systems, sustainable strategies, and a commitment to equity.

My work blends systems thinking with hands-on execution — so you get strategic support that actually gets done.


If you’re launching something new, scaling fast, or just tired of systems that make you want to pull your hair out, I help you breathe easier and grow smarter.

Past and Current Clients

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Signature Services

  • Feeling like your business systems are duct-taped together? Spinning your wheels trying to manage clients, projects, and admin — without a clear process?

    Together, we’ll map out one business process step by step, uncover what’s slowing you down, and design a workflow and system that actually works for you: your services, your clients, your brain.

    Walk away with a clear roadmap, tool recommendations, and the confidence to simplify your business systems.

    Learn more here.

  • Your business deserves more than quick fixes. After your 90-Minute Workflow Strategy Session, you’ll have the option to partner with me for a 90-Day Ops Sprint a focused implementation container where we take your roadmap and bring it to life.

    Perfect for fast-scaling solopreneurs or small-but-mighty teams who need a business backbone.

    Instead of juggling endless tasks and trying to DIY your systems, you’ll have an operations partner in your corner to build the foundations your business needs to scale sustainably.

    This long-term, high-touch partnership includes:

    • Building or optimizing your CRM to manage leads and clients with ease

    • Tech stack evaluation & integrations

    • Creating onboarding and offboarding workflows that wow clients and save time

    • Process design & workflow automation

    • Documenting processes through SOP creation so your business runs smoothly, even if you step away

    • Hiring & contractor coordination

    • Streamlining project management systems to keep you and your team on track

    By the end of 90 days, you’ll go from operating in reaction mode to running your business with clear, efficient systems. You’ll have the structure, tools, and support you need to confidently delegate, scale, and step fully into your CEO role.

    Investment begins at $2,000 and is scoped based on your specific business needs.

Book Your Discovery Call Here

“It's solely because of her that I've been able to better organize, automate, and scale my business. She's quick to respond, is very solution-oriented, and great at big-picture thinking. She's an absolutely priceless member of my team, and I can't wait to grow my business further with her help!”

Melissa Doman, M.A., Founder & CEO, The Workplace Mental Health Method™

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Ready to Clean Up the Chaos?

Let’s get your systems running like the CEO you are.

Book a complimentary discovery call to talk through your pain points and next best steps.

BOOK A CALL